Terms of Service

Last updated: 22 July 2026

These terms are an agreement between you (the photography studio or photographer operating an account) and Lumeneer ("Lumeneer", "we", "us"). By creating an account or using the platform you agree to them. If you use the platform on behalf of a business, you confirm you are authorised to bind that business.

1. The service

Lumeneer is a workflow platform for photographers. It provides image upload and processing, review tools, secure online galleries, and client delivery.

2. Accounts

You are responsible for the accuracy of your account details, for keeping credentials confidential, and for all activity under your account. You must be at least 18 and legally able to enter contracts. One account represents one studio; you may invite team members under roles the platform provides.

3. Subscription and billing

• Starter is billed at $19.99/month or $199/year. Professional is billed at $29.99/month or $200/year and includes 2 TB of cloud storage. Prices are stated before any applicable taxes.
• Subscriptions renew automatically until cancelled. Cancelling stops the next renewal; the current period runs to its end.

4. Storage and fair use

• Starter includes 1 TB of cloud storage and Professional includes 2 TB. Photographers can archive or delete older jobs whenever they wish. Additional storage plans are available as the business grows.
• Uploads support multiple image formats with no maximum file size limits.

5. Your content and responsibilities

You keep full ownership of the photographs you upload. You grant us only the licence needed to host, process, resize and deliver them through the platform. You are responsible for having the rights and consents your work requires, including model releases. You must not upload unlawful content or use the platform to infringe anyone's rights.

8. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Planned maintenance is announced in advance where practical. Support is provided by email at hello@lumeneer.io.

9. Termination

You may cancel at any time from your billing settings. We may suspend or terminate accounts that breach these terms, with notice where reasonable. After termination we retain gallery data for a wind-down period so you can export your work, then delete it in line with the Privacy Policy.

10. Liability

The platform is provided "as is" to the extent the law allows. Our total liability for claims arising from the service is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

11. Changes

We may update these terms as the product evolves. Material changes are notified by email or in-product at least 14 days before they take effect. Continued use after that date is acceptance of the updated terms.

12. Governing law

These terms are governed by the laws of Singapore, and disputes are subject to the exclusive jurisdiction of the Singapore courts.

Questions about these terms: hello@lumeneer.io.